Our values & ethics

Local sourcing

Our quality control starts right in the fields. Through our subsidiaries and partnerships with local producers of fragrant, aromatic and medicinal plants, we control our supplies and thus control the nature of our raw materials.

We are present right in the heart of the Indian Ocean: Located on the island of Anjouan in the Comoros archipelago, on a 27-hectare plantation, our subsidiary Bambao cultivates frangipani, orange flower, vanilla, ylang-ylang and other plants. Not only do we farm the land there, we also produce organic-certified or conventional 100% pure and natural essential oils and concretes from ylang-ylang, frangipani, orange flowers and vanilla.

On the Reunion Island, we have a partnership with producers in the CAHEB (Agricultural Cooperative for Bourbon Vanilla Essential Oils) who supply us with 100% pure and natural essential oils of rose geranium, vetiver and pink peppercorn.

We also offer products that are typical of Eastern Europe. A few kilometres from the port city of Odessa, right in the heart of Ukraine’s fertile plains, our subsidiary Eastaroma cultivates lavender, coriander, dill, sage, hyssop, mint, Artemisia, caraway, pine and other plants on 4,000 hectares of land. The site accommodates a continuous distillation column which is ideal for the processing of coriander or fennel seeds to make essential oils. We offer a wide range of organic-certified and conventional essential oils. An extraction plant is used for the production of concrete from clary sage

This desire to set up sites locally can also be seen in our acquisition of Sanoflore’s raw materials division and in our exclusive dealing agreement with Sica Bioplantes, France’s leading group of organic aromatic and medicinal plant producers in Provence. Through this, we develop more than 30 species of plants on 400 hectares of organically farmed land. All these products have been certified as organic by Ecocert.



Local sourcing

Our quality control starts right in the fields. Through our subsidiaries and partnerships with local producers of fragrant, aromatic and medicinal plants, we control our supplies and thus control the nature of our raw materials.

We are present right in the heart of the Indian Ocean: Located on the island of Anjouan in the Comoros archipelago, on a 27-hectare plantation, our subsidiary Bambao cultivates frangipani, orange flower, vanilla, ylang-ylang and other plants. Not only do we farm the land there, we also produce organic-certified or conventional 100% pure and natural essential oils and concretes from ylang-ylang, frangipani, orange flowers and vanilla.

On the Reunion Island, we have a partnership with producers in the CAHEB (Agricultural Cooperative for Bourbon Vanilla Essential Oils) who supply us with 100% pure and natural essential oils of rose geranium, vetiver and pink peppercorn.

We also offer products that are typical of Eastern Europe. A few kilometres from the port city of Odessa, right in the heart of Ukraine’s fertile plains, our subsidiary Eastaroma cultivates lavender, coriander, dill, sage, hyssop, mint, Artemisia, caraway, pine and other plants on 4,000 hectares of land. The site accommodates a continuous distillation column which is ideal for the processing of coriander or fennel seeds to make essential oils. We offer a wide range of organic-certified and conventional essential oils. An extraction plant is used for the production of concrete from clary sage

This desire to set up sites locally can also be seen in our acquisition of Sanoflore’s raw materials division and in our exclusive dealing agreement with Sica Bioplantes, France’s leading group of organic aromatic and medicinal plant producers in Provence. Through this, we develop more than 30 species of plants on 400 hectares of organically farmed land. All these products have been certified as organic by Ecocert.



Ingredient traceability

We control our supplies throughout the entire production chain, from aromatic plant cultivation to the delivery of essential oils, hydrolates, floral waters, specialties and dried plants and we can provide the certificates of origin for all our ingredients.

In accordance with Regulation UE 652/2014, we scrupulously implement the rules related to traceability, information, notification and the control of our products. We clearly indicate the origin and purpose of our products, regardless of whether they have been transformed or not.



Certificates of good practice

Because quality is not just an empty concept, we implement a policy involving the certification of our products and manufacturing methods. These certificates, issued by independent and respected organisations, are safety assurances for consumers or end-users. We keep a constant watch on the legislation that effects the fragrances and flavours industry.

Our subsidiary ELIXENS France has been awarded ISO 9001: 2015 certification.

Our organic products have been certified by Ecocert, an international certification body recognised by public authorities. This certificate guarantees that environmentally friendly methods have really been implemented throughout the whole chain of production and vouches for consumer safety and the use of environmentally superior natural substances. Our products have equivalence USDA NOP certification for the USA.

In accordance with Good Manufacturing Practices (GMP), we scrupulously observe essential good manufacturing practices with regards people, hygienic conditions on the premises, manufacturing operations, labelling, packaging and quality control of aromatic raw materials.

In accordance with European Cosmetics Directive 1223/2009CE, we guarantee the quality of our products, the absence of extracts and ingredients derived from bovine, ovine and caprine tissues and liquids and the absence of animal experimentation.

Within the framework of Reach, European Regulation 1907/2006, we have registered all chemical substances that we import or produce when quantities exceed one ton per year within the European Community.

Our raw material used in flavor compositions comply with food safety standards (regular analysis to measure absence of pesticides, heavy metals, in accordance with a controle strategy) and all have a FEMA number.

Quality control

The quality of our production is scrupulously monitored by laboratories equipped with tools to test colours, measure physical properties (density, refraction index, rotary power), measure chemical properties (acid index, peroxide index, phenol concentration, aldehyde concentration, ester concentration) and carry out gas chromatography and mass spectrometry.

We believe that quality also involves the ability to listen to our customers to ensure their requirements are properly fulfilled. Our management is actively involved in our quality control. It provides the necessary impetus and guidance, ensuring it is communicated to all the Group’s entities lasix without prescription .



A commitment to sustainable development

On our farmlands, we develop biodiversity and we encourage regional expertise and integrated production which combines environmental protection with fair trade.

Therefore, we try to save resources and share them fairly, use the cleanest technologies, cut down on water and energy consumption and change all our employees’ consumption habits and behaviour.

In practical terms, this voluntary commitment to sustainable development is expressed in the implementation of rules of conduct established as part of the Commitment to progress signed by our Group’s subsidiaries.

All our sites are regularly inspected. No liquids or waste come out of them without having been analysed then processed.

We strive to adopt a voluntary process which ensures eco-responsible production.

Following the takeover of Sanoflore’s Raw Materials division in March 2010, which is accompanied by an exclusive partnership with Sica Bioplantes, our Group applied for “Bio-Solidaire” (organic fair trading) label. The ELIXENS France subsidiary, monitored and controlled by ECOCERT, is authorized to attest its involvement in the Organic Solidarity process for a large number of its locally produced raw materials, essential oils, hydrolates and floral waters (list of products labelled BIO SOLIDAIRE on request).